Last updated October 17, 2026
You pay TradeRate a Referral Fee of 5% of the Worker's Annualized Base Pay for each person you hire through TradeRate, and nothing otherwise. Eligible early employers pay 3% while TradeRate's promotional rate applies to their account. Annualized Base Pay is the agreed starting base hourly rate multiplied by the expected hours per week and by 52, or, for a salaried hire, the agreed annual base salary. For example, a hire at $40 an hour for 40 hours a week has an Annualized Base Pay of $83,200 and a Referral Fee of $4,160 (or $2,496 at the 3% rate); at 20 hours a week it is $41,600 and $2,080 (or $1,248). Searching, posting jobs, sending introductions, messaging, interviews, and declined, ignored or expired introductions are free.
These Terms are a contract between TradeRate ("TradeRate", "we"), and the company that creates an employer account (the "Employer", "you"). By ticking the box on the Employer Agreement screen and selecting "Accept and continue", you agree to these Terms on behalf of the Employer and confirm that you have authority to bind it. We record your account, the date and time, and the version of these Terms as proof of acceptance. This is an electronic signature and is as binding as a handwritten one.
This summary is for convenience. If it conflicts with the numbered sections below, the numbered sections control.
1. Definitions
- Platform: the TradeRate website and everything on it, including search, introductions and messaging.
- Worker: a tradesperson with a TradeRate profile.
- Introduction: a structured offer to talk that you send a Worker through the Platform, linked to one of your job posts and stating the role, location, pay range, employment type, expected weekly hours, schedule, benefits and requirements.
- Accepted Introduction: an Introduction that the Worker accepts on the Platform. The date of acceptance is the Acceptance Date.
- Hire: the Worker begins work for the Employer or any Affiliate in any capacity (see section 3).
- Affiliate: any company that controls, is controlled by, or is under common control with the Employer, and any staffing agency, subcontractor or customer through which the Employer places the Worker.
- Expected Weekly Hours: the hours per week the Worker is expected to work in the role, as reported under section 2.4 or, if not reported, as stated in the Introduction.
- Annualized Base Pay: for ongoing hourly employment, the Worker's agreed starting base hourly rate on the Hire date multiplied by the Expected Weekly Hours and by 52. For ongoing salaried employment, the agreed starting annual base salary; a part-time salary is the agreed salary and is not grossed up to a full-time equivalent. It does not include overtime, bonuses, per diem, shift differentials, benefits or fringe contributions. Section 2.1(c) covers temporary and seasonal work.
- Applicable Rate: 5% (five percent), or the promotional rate of 3% (three percent) if TradeRate has marked your account as eligible for it at the time of the Introduction. The Applicable Rate is recorded on each Introduction when it is sent and does not change for that Introduction.
- Referral Fee: the Applicable Rate multiplied by the Worker's Annualized Base Pay, per Hire.
- Protection Period: the 12 months after the Acceptance Date.
2. The Referral Fee
2.1 The fee. For each Hire you will pay TradeRate a Referral Fee equal to the Applicable Rate multiplied by the Worker's Annualized Base Pay. (a) Hourly, ongoing: agreed starting base hourly rate x Expected Weekly Hours x 52 x Applicable Rate. Examples at 5%: $40.00 an hour at 40 hours a week = $83,200 Annualized Base Pay and a $4,160 fee; $40.00 an hour at 20 hours a week = $41,600 and $2,080. At the 3% promotional rate those fees are $2,496 and $1,248. (b) Salaried, ongoing: the agreed annual base salary x Applicable Rate. Example: a $60,000 base salary is a $3,000 fee at 5% or $1,800 at 3%. (c) Temporary and seasonal work: you will report the expected weekly hours and the expected length of the engagement. TradeRate will confirm in writing, before invoicing, whether the Referral Fee for that engagement is calculated on an annualized basis under (a) or only on the scheduled term, and will not invoice until that basis is agreed with you. (d) The fee is never calculated on an assumed 40-hour week; if expected hours are missing, section 2.4 applies.
2.2 When it is earned. The Referral Fee is earned on the Hire date, which is the Worker's first day of work. Nothing is owed before a Hire. You owe no fee for searching, sending Introductions, declined or ignored Introductions, interviews or offers that do not result in a Hire.
2.3 When it is due. TradeRate will invoice you after the Hire. Payment is due within 15 days of the invoice date. You may pay by the card you keep on file, by ACH or by check. By adding a card you authorize TradeRate to charge it for any Referral Fee that is past due.
2.4 Reporting a Hire. You will tell TradeRate through the Platform within 5 business days after the Worker accepts a job offer or starts work, whichever is first, with the start date, the employment type, and either the Worker's starting base hourly rate and Expected Weekly Hours or the agreed annual base salary. If you report the hourly rate but not the hours, Expected Weekly Hours are the hours stated in the Introduction; if the Introduction stated none, TradeRate will ask you and the Worker and will invoice once the hours are confirmed. If you do not report the starting pay, the Referral Fee is calculated on the highest pay stated in the Introduction or job post, or, if none was stated, on the pay the Worker reports to TradeRate. TradeRate may also confirm a Hire with the Worker. If TradeRate's records show a Hire, the fee is due unless you show in writing that no Hire occurred.
2.5 Late payment. Unpaid amounts accrue interest at 1.5% per month, or the maximum rate allowed by law if lower, from the due date. You will also pay the reasonable costs of collection, including attorneys' fees, if we have to enforce this section.
2.6 One fee per Worker. Only one Referral Fee is due for a Worker, no matter how many roles the Worker later takes with you, as long as the Worker stays employed or is re-engaged within the Protection Period. A separate Referral Fee is due for each different Worker you hire.
2.7 Taxes and price changes. The fee excludes sales or similar taxes, which you will pay if they apply. TradeRate may change the standard or promotional rate for future Introductions on 30 days' written notice, and may end promotional eligibility for future Introductions at any time. A change never applies to an Introduction that has already been sent, which keeps the Applicable Rate recorded on it. Agreements accepted under earlier versions of these Terms keep the fee terms of that version for Introductions sent while it applied.
3. Protection Period and what counts as a Hire
3.1 Protection Period. If a Worker becomes your employee, contractor or temporary worker, or works for an Affiliate, at any time during the Protection Period after an Accepted Introduction, that is a Hire and the Referral Fee is due. This applies even if the Worker was hired for a different role, through a different channel, after a break in contact, or after another recruiter also introduced the Worker.
3.2 Any capacity. A Hire includes full-time, part-time, seasonal, 1099, temp-to-hire and agency placements, and work performed through an Affiliate or subcontractor.
3.3 No workaround. You will not avoid or delay a Hire, direct a Worker to apply elsewhere, ask a Worker to delay a start date, or use another person to hire a Worker in order to avoid the Referral Fee. If you do, the fee is due as if the Hire had happened on the day we learn of it.
3.4 Workers you already know. If you already employed, or were in active written hiring talks with, a Worker before the Introduction, tell us in writing within 5 business days of the Introduction and no fee is due for that Worker. Otherwise the fee applies.
3.5 Protection from the Worker's side. The Worker's right to find work anywhere is not limited by these Terms. Only your obligation to pay the Referral Fee on a Hire from an Accepted Introduction applies.
4. Worker privacy and use of Worker information
4.1 Anonymity before acceptance. Until a Worker accepts your Introduction, you will see only the anonymous profile TradeRate shows you. Introductions are sent only through the Platform; you cannot and will not contact a Worker outside the Platform before the Worker accepts. You will not attempt to identify a Worker, find out who the Worker works for, or contact the Worker outside the Platform, by any means, including searching the profile's details, asking others, comparing it with other sources, or using any information you obtain from a declined, expired or unanswered Introduction. A Worker's acceptance of an Introduction releases the Worker's name, email and phone number to the Employer that sent that Introduction only; a decline, an expiry or no response releases nothing.
4.2 After acceptance. When a Worker accepts, TradeRate shares the Worker's name, email and phone number with you so that you can discuss the role. Acceptance is permission to talk; it is not acceptance of a job and it is not a Hire. TradeRate never shows you a Worker's current employer, current pay or pay range, pay-derived rankings, exact address, company names in work history, license or card numbers, or any identifying document, before or after acceptance, unless the Worker chooses to tell you directly.
4.3 Permitted use. You may use Worker information only to evaluate and hire that Worker for the role in the Introduction. You will not sell it, share it with anyone outside your hiring team, add it to marketing lists, use it to recruit for other roles or companies, or contact the Worker for anything else.
4.4 Security and deletion. You will protect Worker information with reasonable safeguards. If a Worker is not hired, you will delete or stop using their contact details when they ask, and in any case within 90 days after the process ends, except where the law requires you to keep records.
4.5 Credential status. Each license or certification on a profile carries one of three statuses. Self-reported: entered by the Worker and not checked by TradeRate. Document submitted: the Worker has supplied evidence that TradeRate has received but not checked. Verified: TradeRate has checked the item through a defined process and records the date and method internally. Anything without a Verified status is unverified, and TradeRate does not check any other part of a profile. You remain responsible for checking licenses, certifications and references before you hire, including Verified items, which can lapse or be revoked.
4.6 Remedies for identification or off-platform contact. Attempting to identify a Worker, contacting a Worker outside the Platform before acceptance, or using Worker information beyond section 4.3 is a material breach of these Terms. TradeRate may suspend or terminate your account, withhold or cancel pending Introductions, and recover its losses and the losses of the affected Worker. TradeRate may seek injunctive relief and any other remedy available at law or in equity, and you will pay the reasonable costs, including attorneys' fees, of enforcing this section. Nothing in this section limits a Worker's own remedies.
5. Messaging and records
5.1 Talk on the Platform. After a Worker accepts, you will communicate with that Worker about the role through TradeRate messages until the Hire is reported or the process ends. You may schedule calls and interviews on Teams, Zoom or similar tools by sharing the meeting link in a TradeRate message.
5.2 Permanent record. Messages cannot be edited or deleted by either side. TradeRate keeps them, with timestamps, as a record of the conversation and may use that record to confirm Introductions, Hires and disputes. TradeRate may review messages to enforce these Terms, protect Workers, or respond to legal requests.
5.3 Contact details are for hiring. Having a Worker's phone or email after acceptance does not allow you to move the hiring conversation off the Platform to avoid the record. Contact outside the Platform to schedule or follow up is fine as long as the substance of the offer, interview and start date is also confirmed in TradeRate messages.
5.4 Conduct. You will not send harassing, discriminatory, deceptive or spam messages, or ask a Worker for money, personal financial information or unrelated personal data.
5.5 Audit. On request, and no more than once a year unless we suspect a missed fee, you will give TradeRate reasonable proof of whom you hired and when from the Workers you were introduced to, such as an offer letter, payroll start record or a signed statement from an officer.
6. Your responsibilities
6.1 You are the employer. You alone decide whom to hire and on what terms. TradeRate is not the employer, a staffing agency or a party to any employment relationship, and does not run payroll, benefits or background checks.
6.2 Accurate offers. Each job post and Introduction will describe a real, open job with a definite pay minimum and maximum, location, employment type, expected weekly hours, schedule, benefits and requirements. "Competitive" or similar is not a pay figure. You will honor the pay and terms in an Introduction or tell the Worker clearly before they accept any change, and you will close a job post when it is no longer open.
6.3 Fair hiring. You will follow all laws that apply to hiring, including federal, New York, New Jersey and Connecticut laws and local ordinances on discrimination, pay transparency, background checks and wage and hour. You will not use TradeRate to discriminate based on any protected characteristic.
6.4 Authority and accuracy. You confirm that the company name and contact details you give are accurate, that you are authorized to recruit for the company, and that you will keep your account secure and not share your login.
6.5 Approval. TradeRate reviews employers before they can search profiles, post jobs or send Introductions, and may refuse, suspend or remove an account at any time, for example for unsafe conduct, misleading offers, breaches of section 4 or unpaid fees.
7. Payment, card on file and disputes about a fee
7.1 Card on file. You will keep a valid payment card on file before your first Hire is confirmed. We store card details with our payment processor, not on TradeRate servers.
7.2 Invoice disputes. If you believe an invoice is wrong, tell us in writing within 10 days of the invoice date, with your reasons. You will pay any amount not in dispute on time. We will work with you in good faith to resolve it within 30 days.
7.3 No refunds. The Referral Fee is non-refundable once earned. We do not refund or credit it if the Worker later leaves, is let go, or does not work out.
7.4 No set-off. You may not withhold or reduce the Referral Fee because of any claim you have against TradeRate or a Worker.
7.5 Suspension. If a fee is more than 30 days late, TradeRate may suspend your account and stop showing you new profiles until you pay. Your payment obligations continue.
8. Disclaimers, liability and indemnity
8.1 As is. TradeRate provides the Platform "as is". We do not promise that any Worker is qualified, licensed, available or honest, that the Platform will be uninterrupted, or that you will make a hire.
8.2 Limit of liability. To the fullest extent the law allows, TradeRate is not liable for lost profits, lost business or indirect, special or consequential damages. TradeRate's total liability for any claim is limited to the Referral Fees you paid to TradeRate in the 12 months before the claim. This does not limit your duty to pay the Referral Fee or liability that cannot be limited by law.
8.3 Indemnity. You will defend and indemnify TradeRate against third-party claims, and the resulting costs and reasonable attorneys' fees, that arise from your hiring decisions, your breach of section 4 or section 6, or your violation of law.
9. Term, governing law and general terms
9.1 Term and ending. These Terms last until either side closes the account on written notice. Sections 2, 3, 4, 5.2, 7, 8 and 9 survive. Closing the account does not cancel a Referral Fee that is already owed or that becomes owed because of an Accepted Introduction from the Protection Period.
9.2 Governing law and courts. New York law governs these Terms, without regard to conflict-of-law rules. Any lawsuit must be brought in the state or federal courts located in New York County, New York, and each side consents to those courts.
9.3 Informal first. Before suing, each side will give the other written notice of the dispute and 30 days to resolve it, except for claims to collect a Referral Fee or to stop misuse of Worker information.
9.4 Changes. TradeRate may update these Terms by posting a new version and emailing you. New terms apply to Introductions sent after the effective date. Using the Platform after that date means you accept them. A change to the Referral Fee follows section 2.7.
9.5 Electronic signature and records. You agree that clicking to accept is a binding signature under the federal E-SIGN Act and the New York Electronic Signatures and Records Act, and that TradeRate's electronic records of acceptance, Introductions, messages and invoices are valid evidence.
9.6 Whole agreement, severability, assignment. These Terms are the entire agreement on this subject. If a part is found unenforceable, the rest stays in force and the court may enforce that part to the extent allowed. You may not assign these Terms without our consent. TradeRate may assign them to a successor. Waiver of a breach is not waiver of another.
9.7 Contact. Notices to TradeRate: support@traderate.co.